Google chrome

Some Google Chrome users on M1 Mac cannot download or attach files

New updates are added at the bottom of this story…….

The original story (published January 25, 2022) follows:

macOS 12 Monterey is the latest version of Cupertino’s operating system for desktop computers. Released on October 25 last year, it brings many new features and improves existing ones.

Users liked the inclusion of spatial audio, improvements to Safari, and the refined Focus mode. However, they also clarified that some features might be limited to the Mac Apple M1.

But many Mac M1 owners who use Chrome users are now to complain that they are unable to download files. However, other browsers such as Safari and Edge seem to work just fine.


For some reason, every few weeks, Chrome stops allowing me to attach files through the “attachment/upload” buttons (i.e. in gmail, upload photos to websites, etc. .). When I want to upload a photo or attach something, I can click the paper clip or “add file” buttons, but that doesn’t do anything; no error message or anything – literally nothing happens. I’ve tried searching the community for this problem here, but no one seems to have the exact same problem.

I have the same problem. It is not possible to upload images to websites, Facebook, Twitter, Web-Whatsapp, customer service chat modules; virtually anywhere online where it should be possible to upload images. You can click on the little camera icon all day, but nothing happens. It’s like the link has been broken, like the camera icon is just another flat image. It’s been like this since I bought my 13″ Macbook 2 months ago. And yes, the problem persists in Incognito mode in Google Chrome. I’ve tried looking for access, permissions, security… nothing works and nothing seems to fit.

The Thumbtack prevents users from uploading to Google Drive, sharing files, or sending attachments via email. Some said they tried resetting Chrome and completely reinstalling the app, but that doesn’t seem to help either.

Moreover, the publish seems to be limited to those with M1 Macs, which is really weird.

And although Apple and Google haven’t said anything about it yet, one user shared a workaround that might help fix the problem. This involves revoking Chrome’s permission for the download folder and re-enabling it.

I had the same problem (m1 mac) and I think I found a solution. I went to System Preferences > Security & Privacy > Privacy > Files & Folders, clicked the lock, selected Chrome (which already had permissions for the downloads folder), deleted it (click the – ) and restarted Chrome. then I was getting proper search popups for file downloads (and the downloads still worked too).

We hope that Apple and Google will work together to find a solution to the issue where Chrome users on Mac M1 are unable to download files. As always, we’ll update this story once we have new information to share, so stay tuned.

Update 1 (January 26)

6:20 p.m. (IST): Here is another workaround that affected users can try to fix this issue.

Also, this worked for me on my chrome and on Adobe cc cloud, allow access to all the apps you need:

The solution:

> Go to System Preferences
> Security and privacy
> Click on the padlock to make changes
> Full disk access
> Click “+”
> Select “Apps”
> Select “Google Chrome”

Update 2 (June 14)

3:20 p.m. (IST): A user alleged that the latest Chrome update had fixed the issue where users cannot upload or attach files.

Update 3 (June 23)

11:14 a.m. (IST): New reports suggest (1, 2, 3) that users still cannot attach files to websites through Chrome. Apparently the problem was resolved for some users, but it reappeared after a few days.

To note: We have more stories like this in our dedicated Apple section, so be sure to follow those as well.

Featured image source: Google Chrome

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